Ferry ticket prices may vary depending on the route, travel date, season, availability, and promotions. For the latest ticket prices, please check our current schedule or contact our team directly.

Yes. Ticket prices may vary during peak travel periods because of increased demand and limited availability. We recommend booking in advance during holidays and high season to secure your preferred schedule.

Travel date changes and cancellations may be possible depending on the ticket conditions and availability.

Please contact our team as early as possible if you need to change or cancel your booking. Cancellation and refund conditions may vary depending on how far in advance the request is made.

You can check the available ferry schedules and contact our team to arrange your booking.

If online booking is available for your selected route, you can complete your reservation through the booking system. Payment methods may include bank transfer and other available payment options.

For assistance with booking, please contact our team directly.

Yes, ferry tickets may be available through selected travel agents and tour desks.

However, we recommend booking through Bali Lombok Ferry or a trusted travel partner to ensure that you receive accurate information about ferry schedules, routes, ticket prices, and departure points.

Special offers and promotional fares may be available from time to time.

Please check our website or contact our team for the latest promotions and available ticket offers.

If you purchase a ticket through a third-party agent, the booking may be subject to that agent's own payment, amendment, cancellation, and refund policies.

For the safest and most reliable booking experience, we recommend purchasing your ticket through Bali Lombok Ferry or an authorized travel partner.

Ferry departures may occasionally be delayed due to weather conditions, sea conditions, harbor regulations, operational requirements, or safety checks.

The final departure decision is subject to the relevant harbor authorities and the ferry operator. Safety always takes priority over maintaining the scheduled departure time.

If a scheduled ferry service is cancelled, passengers will be informed and assisted according to the applicable cancellation policy.

Depending on the reason for cancellation and availability, passengers may be offered a rescheduled departure, refund, or alternative travel arrangement.

Ferry services may occasionally be cancelled because of severe weather, rough sea conditions, volcanic activity, or other circumstances beyond the operator's control.

Depending on the situation, available options may include:

• Rescheduling your trip to another available date.
• Cancelling your booking and receiving a refund according to the applicable policy.
• Arranging alternative transportation where available.
• Receiving assistance from our team with your onward journey.

The available options depend on the specific circumstances and the ferry operator's policy.

Facilities vary depending on the ferry and route, but many services may include:

• Comfortable passenger seating.
• Air-conditioned passenger areas.
• Onboard toilets.
• Indoor passenger cabins.
• Outdoor or sun-deck seating on selected ferries.
• Experienced crew and passenger assistance.

Please check the details of your selected ferry before booking, as facilities can vary between vessels.

Passenger safety is a priority on Bali–Gili–Lombok ferry services.

Ferries are equipped with required maritime safety equipment, which may include:

• Life jackets.
• Life rafts.
• Fire-fighting equipment.
• Emergency communication equipment.
• Navigation and safety equipment.
• Emergency signaling equipment.

Passengers must always follow the instructions provided by the crew.

Some ferries provide outdoor or sun-deck seating.

Access may depend on weather and sea conditions. For safety reasons, the crew may ask passengers to return to the indoor passenger area when conditions are unsuitable.

Pet policies vary depending on the ferry operator and route.

Please contact us before booking if you plan to travel with a pet so we can confirm whether your selected ferry allows animals onboard.

Baggage allowances depend on the ferry operator and ticket type.

As a general guide, passengers should travel with a reasonable amount of luggage and one small hand-carry bag. Additional or oversized baggage may be subject to availability or additional charges.

Please confirm the baggage allowance for your selected ferry before departure.

Insurance coverage depends on the ferry operator, ticket conditions, and applicable travel policies.

We recommend checking the insurance terms associated with your ticket before travelling. Passengers may also wish to arrange their own travel insurance for additional protection.

Passengers with certain medical or physical conditions should consult their doctor before travelling by fast ferry.

Passengers who are pregnant, elderly, have serious heart or back conditions, or have other medical concerns should inform the ferry operator before travelling.

Specific travel restrictions may vary by ferry operator and route.

If you are prone to seasickness, we recommend preparing before your journey.

You can consider taking suitable motion-sickness medication before departure, following the instructions provided with the medication. During the journey, sitting in a stable area, looking toward the horizon, and avoiding heavy meals before travelling may also help.

If you feel unwell during the journey, please inform the crew.

The best departure port depends on your route, accommodation, and destination.

Common ferry departure points for Bali–Gili–Lombok routes include Padang Bai, Serangan, and other designated ports depending on the ferry service.

Before travelling, always check your ticket carefully for the correct departure port, check-in location, and departure time.

Travel time to the port depends on your hotel location, traffic, weather, and the departure port.

If you are travelling to Padang Bai or another port from southern Bali, we recommend allowing sufficient extra time for traffic, especially during weekends, holidays, and peak travel periods.

We strongly recommend allowing plenty of time between your ferry arrival and any connecting flight.

Ferry schedules can be affected by weather, sea conditions, harbor operations, and traffic. If your flight is important or non-flexible, travelling to Bali a day before your flight is the safest option.

Bali Lombok Ferry cannot guarantee that a ferry will arrive in time for a same-day flight connection.

Hotel transfer services may be available for selected routes and locations, depending on the ferry operator and transfer provider.

Additional charges may apply, and availability can vary depending on your hotel location.

Please contact our team before booking if you require a hotel transfer to or from the ferry port.

Gili Islands: Motorized vehicles are generally not used on the main Gili Islands. Visitors can typically walk, cycle, or use local horse carts where available.

Lombok: Taxis, private drivers, ride-hailing services, and hotel transfers may be available depending on your destination. Your accommodation can often help arrange transportation from the harbor.

Nusa Penida & Nusa Lembongan: Local transportation is available through taxis, private drivers, scooters, and other local services.

That's okay. If you require a hotel transfer, provide your accommodation or pick-up information as soon as possible once it is confirmed.

We recommend providing the final pick-up details at least 24 hours before departure whenever possible. This gives the transfer team enough time to arrange your transportation.

We recommend arriving at the designated check-in point at least 30–60 minutes before departure, depending on the ferry operator's requirements.

During weekends, public holidays, and high season, allow additional time for traffic, parking, check-in, and boarding.

• Your ferry ticket or booking confirmation.
• Passport or valid identification.
• Payment method for additional expenses.
• Reasonable luggage within the applicable baggage allowance.
• Any required medication.
• Travel insurance information, if applicable.

Yes. Ferry schedules can sometimes change because of weather, harbor conditions, operational requirements, or other circumstances.

Always check your booking confirmation and contact our team if you are unsure about your departure time or location.

Yes, depending on the route and ferry service, both one-way and round-trip tickets may be available.

You can select the option that best suits your travel itinerary.

Yes. Bali Lombok Ferry provides information and booking assistance for ferry routes connecting Bali with destinations including the Gili Islands and Lombok.

Available routes and schedules depend on the ferry operator and travel date.

Depending on the ferry service, routes may connect Bali with destinations such as:

• Gili Trawangan
• Gili Air
• Gili Meno

Always check the specific ferry schedule before booking because not every ferry operates on every route.

Yes. Depending on the ferry schedule, passengers can travel from Bali to Lombok by fast ferry.

Common destinations include Bangsal and other Lombok ports, depending on the ferry operator and route.

If you arrive after the required check-in or boarding time, you may be considered a no-show and may not be eligible for a refund.

If you know you are going to miss your ferry, contact our team as soon as possible. We will check whether your ticket can be changed to another available departure.

You can check the latest Bali Lombok Ferry schedules, routes, and departure information through our website.

Because schedules may change, we recommend checking the latest information before travelling.

If you need help with ferry schedules, ticket bookings, routes, departure points, baggage, transfers, or other travel questions, contact the Bali Lombok Ferry team directly.

We are happy to assist you in finding the most suitable ferry option for your Bali, Gili Islands, or Lombok journey.